ORDER BY FAX
To order by fax print and fill out the order by fax form then fax it to us at (312) 445-3903 (Atlanta, USA).  We will call or fax and confirm when we receive your order.

ORDER BY MAIL
Print and fill out the order by fax form referred to above and send it with a check (made payable to All Cycle World, see Payment Method below).

PAYMENT METHOD
We presently accept Visa, Master Card, American Express and Discover.   We also accept money orders and cashier's checks. If you'd like to make a Paypal payment, please give us a call and speak with one of our representatives so we can issue you a personalized money request. Sorry, but we no longer accept personal checks.

ORDER PROCESSING
All orders placed have up to 48 hour processing time, except expedited shipping orders which are guaranteed immediate processing. A confirmation email should be sent to the email address provided during checkout. If you do not receive an email, check your spam filters as these often times place your tracking number in your junk items folder. Please contact us to verify that your order has been successfully placed. Special order items may take up to 4 business days to completely process.

CUSTOMER SERVICE QUESTIONS
For customer service questions, please e-mail us at sales@onyxboox.com.  Please include the e-mail address you wish to be contacted at!

CLOSEOUT POLICY
All Closeouts are first come and first serve. We pride ourselves on offering exceptional values to our customers. We purchase as much closeout inventory as possible. Due to the nature of discontinued product, we extend substantial discounts to our customers and they are always in limited supply. As a result, we update our website frequently. In the rare occasion, there might be a time when discontinued items is out of stock and we will notify you immediately and try to work with you directly to meet your needs.

DISCLAIMER
At OnyxBoox.com, we strive to keep our information up to date and accurate as possible. However, we are not liable for any typo-graphical errors that may occur on the site. We have the right to refuse or cancel orders that were incorrectly listed or priced.